It involves activity that we reasonably believe to be fraudulent, whether or not within PayPal’s system, and even if we initially labelled the item as eligible on the transaction details page. Initiation of transactions considered to be cash advances or assisting in cash advances. Where we believe there is a legal or regulatory risk or a risk of loss being suffered by us or our users. transferring it to a bank account linked to your PayPal account. If your PayPal account is approved to accept micropayments, then the fees found in our Product Disclosure Statement will apply to all transactions for the sale of goods or services processed through your PayPal account instead of the standard transaction fees. If you have a PayPal balance, you may withdraw it by converting it to Australian Dollars and: To protect us and our users from loss, we may delay a withdrawal, in certain situations, including if we need to confirm that you have authorised the withdrawal or if other payments to your PayPal account have been subject to a reversal (for example, as a result of a chargeback, bank reversal or dispute by a buyer). Otherwise, it is recommended that you ship all items within 7 days after receipt of payment. If something sounds too good to be true, it probably is. You agree that any transaction that you make shall have an accurate and true description of the goods and services being purchased. There are two methods of doing this, depending on the way you paid (see here for instructions). If you receive preauthorised payments from buyers: Get each buyer’s prior authorisation for the amount, frequency, and duration of any such payment. Where we cannot resolve a complaint within 45 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. Anything purchased from, or an amount paid to, a government agency. Click on the transaction then Contact the seller, and follow the prompts. Purchases of used or second-hand goods you pick up in person, real estate, motorised vehicles or industrial machinery. Please let us know immediately if you believe someone is trying to scam or defraud you by contacting us. If you’re a seller on a marketplace or through a third party application where PayPal is offered, you must comply with any rules that apply to the marketplace’s or the third party application’s buyer protection policy (or equivalent) for sales you make through that forum. Explainer video is always an ideal way to communicate your brand message to the audience. The buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a “Significantly Not as Described” claim). In representations to your customers or in public communications, you must not mischaracterise any PayPal service as a payment method or exhibit a preference for other payment methods over any PayPal service. Not knowingly do anything or permit anything to be done which might lead to a breach of any data protection laws by PayPal. Act as a common carrier or public utility; Act as an escrow agent with respect to any funds kept in your account; Enter into a partnership, joint venture, agency or employment relationship with you; Guarantee the identity of any buyer or seller; Determine if you are liable for any taxes; or. We may place a reserve on funds held in your account at any time where we reasonably believe there may be a higher than acceptable level of risk associated with you, your PayPal account, your business model, or your transactions. Generally, any funds we hold will be used in relation to the transactions to which the reserve or hold relates. Limit your access to our websites, software, systems (including any networks and servers used to provide any of the PayPal services) operated by us or on our behalf, your PayPal account or any of the PayPal services, including limiting your ability to pay or send money with any of the payment methods linked to your PayPal account, restricting your ability to send money or make withdrawals. You will not receive a refund of the PayPal fees that you paid in connection with the sale. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. Donations and payments on crowdfunding platforms. Requiring you to provide your driver licence or other identifying documents. Significantly Not As Described claims for wholly or partly custom-made items or items picked up in person, except for in-person. If you are using PayPal software such as an API, developer's toolkit or other software application, which may include software provided by or integrated with software, systems or services of our service providers, that you have downloaded or otherwise accessed through a web or mobile platform, then PayPal grants you a revocable, non-exclusive, non-sublicensable, non-transferable, royalty-free limited license to access and/or use PayPal's software in accordance with the documentation accompanying such software. Refusal to cooperate in an investigation or with our requirements to verify your identity when requested. You agree not to modify, alter, tamper with, repair, copy, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code that is derived from the software or any third party materials or technology, or otherwise create any derivative works from any of the software or third party materials or technology. Essentially, you’ll file a dispute via PayPal which will be between you and the seller at first. Point to understand: If the exchanges done by you are qualified for Paypal Buyer Protection then you are covered with the full price tag in addition to the first charges. This agreement is governed by the law in force in New South Wales. If PayPal malfunctions and you should have been aware that our service was unavailable or malfunctioning, we will only be responsible for correcting errors in your accounts and refunding any associated fees or charges. Attempt to contact the seller to resolve your issue directly before filing a claim through the PayPal. You direct us to make any payments, reversals or refunds from held funds to a person entitled to them in accordance with this agreement. Interfere or disrupt or attempt to interfere with or disrupt our websites, software, systems (including any networks and servers used to provide any of the PayPal services) operated by us or on our behalf, any of the PayPal services or other users’ use of any of the PayPal services. Reports from credit agencies of a high level of risk. Protections for … All right, title and interest in and to the PayPal websites, any content thereon, the PayPal services, the technology related to the PayPal services, and any and all technology and any content created or derived from any of the foregoing is the exclusive property of PayPal and its licensors. If your PayPal account has a negative balance. You must escalate it to a claim within 20 days of filing it, otherwise your dispute will automatically close. If you can’t agree, escalate the dispute to a claim and we’ll determine an outcome for you. movieman on 12/09/2017 - 07:08 . As a buyer who pays for eBay items through PayPal, you can be covered against fraud under the PayPal Buyer Protection plan. Create a PayPal account and start protecting your purchases. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. 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